The Library includes high-quality, up-to-date educational videos, articles, and other content your provider has shared regarding your loved one’s care. This information answers your top-of-mind questions and is clearly categorized and always accessible

To view the Library:

1. While logged into myDiya, select the hamburger menu (three horizontal lines) in the top left corner.
2. Click the “Library” menu option.
3. Now, you can view the library of information about your loved one’s care.

All unread content in the Library appears with a red circle in the right corner of the content image.

After you read a piece of content within the Library, myDiya automatically marks that content as read by removing the red circle.

All users can rate and comment on how helpful each piece of content is. The option to provide a rating and comment is available at the end of each piece of content.

The Library includes a search bar at the top of the screen. Type within that search bar to search for a specific piece of content in the Library. For example, if you are looking for the Visitor Policy, type “Visitor Policy” in the search bar.

The primary family representative or healthcare proxy can grant access to other family members. To grant access:

1. While logged into myDiya, click the three dots in the top right corner.
2. Click the “Grant Access” menu option.
3. Type the family member’s mobile phone number, email address, or both.
4. Click “Continue.”
5. Confirm that the information entered is correct. Then, click “Send.”
6. Your family member will now receive a text or email with a link to join myDiya.

All family members with access to information are viewable within the “People with Access” tab. To view:

1. While logged into myDiya, select the hamburger menu (three horizontal lines) in the top left corner.
2. Click the “People with Access” menu option.
3. Now, you can view a list of all people who have access to your loved one’s record.

Pending family members mean that the family member has been invited to join myDiya, but has not yet accepted the invitation.

Accepted family members mean that a family member has accepted the invitation to join myDiya.

Access can be removed for any family member with a pending or accepted invitation. To cancel a pending invitation or revoke access from a family member:

1. While logged into myDiya, select the hamburger menu (three horizontal lines) in the top left corner.
2. Click the “People with Access” menu option.
3. Click “Revoke” or “Cancel” for the relevant family member.